This Privacy Policy explains how TCB Metal Works ("TCB Metal Works," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us about our custom metal fabrication services. We keep the collection of personal information to what we genuinely need to respond to you and run our business.
Information We Collect
Information you provide. When you submit a quote request or contact form, or when you email or call us, we collect the details you choose to share — such as your name, email address, phone number, company name, and any information about your project. You control what you send us; please don't share sensitive information you don't want us to have.
Information collected automatically. Like most websites, our web host may record standard technical information in server logs — such as your IP address, browser type, device type, and the pages you view. This information helps keep the site secure and running reliably.
Third-party services. Our website loads fonts from Google Fonts to display its typography. When your browser requests those fonts, Google may receive technical data such as your IP address. We do not control how those third parties process that data; please review their own privacy policies for details.
Cookies & Tracking
Our website does not use advertising or third-party tracking cookies, and we do not build advertising profiles about you. If we introduce analytics or other cookies in the future, we will update this policy and, where required, ask for your consent.
How We Use Your Information
We use the information described above to:
- Respond to your inquiries and prepare quotes or proposals
- Provide, schedule, and deliver the fabrication services you request
- Keep records of our communications and projects for business purposes
- Maintain the security, reliability, and performance of our website
- Comply with our legal and regulatory obligations
We do not sell or rent your personal information, and we do not use it for unrelated marketing without your permission.
How We Share Your Information
We share personal information only when necessary, and only with:
- Service providers who help us operate our business and website — for example, our web hosting and email providers — and only to the extent needed to perform those services.
- Legal and safety authorities when we are required to by law, or to protect the rights, property, or safety of TCB Metal Works, our customers, or others.
- A successor in the event of a business sale, merger, or reorganization, subject to this policy.
Data Retention
We keep personal information for as long as needed to respond to your inquiry, deliver our services, and maintain reasonable business and legal records. When information is no longer needed, we take steps to delete or securely retain it.
How We Protect Your Information
We use reasonable administrative and technical measures to protect the information we hold. However, no method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices & Rights
You can contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete it, and we will respond as required by applicable law. Depending on where you live, you may have additional rights over your personal information — just reach out and we'll help.
Links to Other Websites
Our website may link to third-party websites, such as reference sources or mapping services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- TCB Metal Works
- 1600 Layard Ave, Racine, WI 53404
- Phone: 224-766-9928
- Email: tombruzan@tcbmetalworks.com